Introduction
Every day we come across new technology as we take a step forward to the modern world. Things are getting simpler and innovative with the help of modern technology. And if we talk about “Chatbot”, this software made things even simpler from the business perspective.
With the help, of chatbot software, users get automated messages or notifications via text whenever they land on any online page or website. There are few chatbots that get commands via voice the best examples of such chatbots are Siri, Alexa by Amazon, etc.
It helps in communicating with the users or customers easily and effectively. For example, if you have a business online and any person lands on your business website and they have any query. How can they easily connect with your business? The answer is chatbot. If you have a business website that has a chatbot feature. Then an automatic message box will pop up as anyone will open the website they can easily ask any question or put any suggestion over there regarding business.
