What is a Chatbot?
Once I was browsing through a restaurant website at 3 in the morning and thought of booking a table for the next day.
But, I was curious to know about the cuisines available before making a request. I thought of asking it on chat. And guess what, I dropped a message on their website at 3 AM and got a reply instantly that answered all my queries.
I ended up booking a table right there!
Do you think there were humans sitting that late to answer just a simple question of mine? No, they were not humans – they were Chatbots.
Now, what is Chatbot? How to make a chatbot? And, What are the benefits of having it for your business? Let’s find out.
